Yes. A 50% deposit is required to secure your booking. This covers preparation, scheduling, and ensures your shoot date is reserved. The remaining balance is due upon delivery of the final content. For bespoke packages, milestone payments may be arranged.

We can accommodate evening shoots during weekdays at no additional cost. Weekend bookings are available but are billed at £100 per hour to reflect the extended availability.

We recommend booking at least 2–4 weeks in advance to secure your preferred date, especially for full-day or multi-day shoots.

Our specialty is commercial photography, including real estate, aerial/drone shots, and executive headshots. We focus on creating high-quality visuals for businesses, marketing campaigns, websites, and branding materials.

Our packages include planning and creative direction, on-site shooting, careful culling of images, and professional photo and video editing. Post-production covers colour correction, retouching, and final delivery in formats optimised for commercial use. Depending on the package, you can choose half-day or full-day shoots, with options for photo, video, or a combination of both. Additional post-production or edits beyond the agreed scope are billed separately.

We primarily shoot on location to capture authentic, tailored visuals, including commercial spaces, offices, properties, and outdoor environments. Studio shoots can also be arranged when required for controlled lighting, product photography, or specific creative concepts, and are billed separately.

Yes, as long as this is planned in advance, the weather is suitable and it fits within the agreed timeframe.

Typical turnaround times are discussed in advance and depend on the scope of work.

Raw files are not included unless specifically agreed as part of the project.

Yes. All content we produce for you can be used across paid campaigns, advertisements, and promotional materials. Licensing is included for commercial use as agreed in your package.

We understand that plans can change. If you need to reschedule, please let us know at least 48 hours in advance. Your deposit will be applied to the new date. Requests made with less notice may be subject to a rescheduling fee.

For cancellations, deposits are non-refundable as they secure our time, equipment, and planning. If a cancellation is made within 48 hours of the scheduled shoot, up to 100% of the total package cost may be charged. For bespoke or multi-day packages, stricter terms may apply due to the planning and resources involved.

Communication is typically handled via email, with calls and meetings arranged when needed.

If weather conditions make a shoot impractical or unsafe, we can reschedule your session to the next available suitable date. For outdoor drone, photography, or videography shoots, no additional fees will be charged for rescheduling due to weather, provided notice is given promptly.

Yes. All drone operations are carried out in line with UK CAA regulations and relevant safety requirements.

No. Social media management focuses on planning, scheduling, and managing posts using client-supplied assets or licensed stock. This may include creating graphics or reels from existing materials, but does not include original photo or video production, which is offered as a separate service.

While we use proven strategies, scheduling, and analytics to maximise engagement and visibility, no agency can guarantee specific growth or results. Social media success depends on multiple factors, including audience behaviour, industry trends, and the content provided. Our goal is to optimise your presence and give your brand the best chance to grow consistently.